Security

Cards payments are processed via WorldPay. All credit and debit card processing occurs on their secure computers. Gwasg Gwynfil never receives your card details. Please see the WorldPay website for more details.

Cookies

Cookies allow us to personalize your experience and provide you with better service. We also use cookies for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalized recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.

Returns Policy

Should you find a fault on any of our products, please let us know as soon as possible, by e-mailing [email protected] or phoning 01974 298415.

Should you wish to cancel an order, please let us know as soon as you can (before we dispatch it) and we’ll refund you immediately.

Should you wish to cancel an order after it has been dispatched, we will refund the value of the order, but we ask that you cover the cost of returning the goods to us. Please contact us within 14 working days, by e-mailing or phoning. Your refund will be processed on receipt of the goods in a saleable condition.